Welcome to the course!
How to complete this course - Please read in full!
Module 1: Who is the FCA and what does it expect of Claims Management Companies.
Module 1: Quiz - pass mark 80%
Module 2: How will the FCA supervise CMCs and the consequences of getting it wrong?
Module 2: Quiz - pass mark 80%
Module 3: Treating customers fairly and vulnerable customers.
Module 3: Quiz - pass mark 80%
Module 4: Complaints Handling.
Module 4: Quiz - pass mark 80%
Module 5: Marketing and Advertising.
Module 5: Quiz - pass mark 80%
Module 6: Pre and Post contract responsibilities.
Module 6: Quiz - pass mark 80%
Module 7: Financial Crime.
Module 7: Quiz - pass mark 80%
Module 8: Ceasing regulated claims management activities.
Module 8: Quiz - pass mark 80%
Module 9: SM&CR The Individual Conduct Rules.
Module 9: Quiz - pass mark 80%
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