Course curriculum

  • 1

    Course 1: The Individual Conduct Rules (SM&CR) and why and how the FCA regulate consumer credit firms

    • Welcome to the course!

    • How to complete this course - Please read in full!

    • Module 1: An introduction to the FCA and its expectations of authorised firms

    • Module 1: Quiz - pass mark 80%

    • Module 2: How the FCA monitors firms, and the consequences of getting it wrong

    • Module 2: Quiz - pass mark 80%

    • Module 3: Treating customers fairly and the care of vulnerable customers

    • Module 3: Quiz - pass mark 80%

    • Module 4: SM&CR The Individual Conduct Rules

    • Copy of Download your Individual Conduct Rules "personal commitments" form!

    • Module 4: Quiz - pass mark 80%

    • Module 5: Pre and Post Contract Responsibilities and "adequate explanations"

    • Module 5: Quiz - pass mark 80%

    • Module 6: Financial crime - Bribery, Corruption and Money Laundering.

    • Module 6: Quiz - pass mark 80%

    • Module 7: Whistleblowing

    • Module 7: Quiz - pass mark 80%

    • Module 8: General Data Protection Regulation

    • Module 8: Quiz - pass mark 80%

    • Your course feedback please