Course curriculum

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    Course 6: General Insurance

    • Welcome to the course!

    • How to complete this course - Please read in full!

    • Module 1: An introduction to General Insurance

    • Module 1: Quiz - pass mark 80%

    • Module 2: General Insurance regulation and supervision

    • Module 2: Quiz - pass mark 80%

    • Module 3: Treating customers fairly

    • Module 3: Quiz - pass mark 80%

    • Module 4: The care of vulnerable customers

    • Module 4: Quiz - pass mark 80%

    • Module 5: Complaints handling

    • Module 5: Quiz - pass mark 80%

    • Module 6: Claims handling

    • Module 6: Quiz - pass mark 80%

    • Your course feedback please